Effective Date: February 12, 2025
CYE CO.,LTD (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”). This Policy applies to all visitors and is designed to comply with applicable data protection laws including, but not limited to, the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and the Act on the Protection of Personal Information (APPI) in Japan. Please read this Policy carefully.
1. Information We Collect
a. Contact Information
When you submit an inquiry through our website, we collect information such as your company name, the name of your contact person, phone number, and email address. This information is used solely for the purpose of responding to your inquiry and for follow-up communications regarding potential business opportunities.
b. Website Analytics
We use Google Analytics (“GA”) to understand user interactions on our Site. GA may collect data including IP addresses, device type, browser type, and browsing behavior. We have configured GA to anonymize IP addresses where possible. This aggregated and anonymized data helps us improve our website and services. No additional personally identifiable information is collected via GA beyond what is necessary for website analysis.
2. Legal Basis for Processing (GDPR Compliance)
For visitors subject to the GDPR, we process your personal data based on the following legal grounds:
– Legitimate Interest: We process your data to operate our business, respond to inquiries, and manage communications with potential business partners.
– Consent: Where required (for example, for certain cookies or tracking technologies), we will obtain your explicit consent before processing your data.
For users under Japanese law, we process personal data in accordance with the Act on the Protection of Personal Information (APPI). In all cases, we ensure that our processing of personal data is fair and transparent.
3. How We Use Your Information
We use the information collected for the following purposes:
– Responding to Inquiries: To reply to your questions or requests for information.
– Business Communications: To communicate with you regarding our products, services, or potential business opportunities.
– Website Improvement: To analyze traffic and improve our Site and services.
– Legal Compliance: To meet legal obligations and resolve any disputes.
4. Data Sharing and Disclosure
We do not sell, rent, or trade personal data. We may share your information with third parties only in the following circumstances:
– Service Providers: Trusted third-party vendors who support website hosting, analytics, IT support, and other business functions. These providers are contractually bound to maintain confidentiality and comply with applicable data protection laws.
– Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to appropriate authorities.
If any data is transferred outside Japan (including to the EU or the United States), we implement appropriate safeguards (such as Standard Contractual Clauses or equivalent measures) to ensure that your data remains protected.
5. Data Retention
– Contact Information: We retain contact information only for as long as necessary to fulfill the purposes for which it was collected (e.g., to manage and follow up on inquiries).
– Analytics Data: Data collected through Google Analytics is retained in accordance with Google’s standard retention policies.
6. Your Rights and Choices
For EU Users (GDPR):
– Access: You have the right to request access to the personal data we hold about you.
– Rectification: You may request that inaccurate or incomplete data be corrected.
– Erasure: You have the right to request deletion of your personal data, subject to legal limitations.
– Restriction: You may request that we restrict processing of your personal data.
– Portability: You have the right to receive your personal data in a structured, commonly used format.
– Objection: You have the right to object to the processing of your personal data based on our legitimate interests.
– Complaint: You may lodge a complaint with your local supervisory authority if you believe your rights have been violated.
For California Residents (CCPA):
– Disclosure: You have the right to request information about the personal data we collect, use, and disclose.
– Deletion: You have the right to request deletion of your personal data.
– Opt-Out: While we do not sell personal data, you have the right to opt-out of any data-sharing arrangements that may be applicable.
For Users Under Japanese Law (APPI):
– While Japanese law does not enumerate rights in the same manner as the GDPR or CCPA, if you have any concerns or requests regarding your personal data, please contact us. We will respond in accordance with the APPI.
To exercise any of these rights or if you have any questions about our privacy practices, please contact us using our contact form.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance website functionality and to analyze usage. By using our Site, you consent to our use of cookies. Most browsers are set to accept cookies by default; however, you can usually configure your browser to remove or reject cookies. For further details on how cookies are used on our Site and how you can manage your preferences, please contact us via our contact form.
8. International Data Transfers
Since our company is based in Japan, your data may be transferred to and stored in countries outside your home jurisdiction (including the EU/EEA and the United States). In such cases, we ensure that the transfers comply with applicable laws by implementing adequate safeguards (e.g., Standard Contractual Clauses or other legally recognized mechanisms).
9. Data Security
We take the security of your personal data seriously and have implemented industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data, please note that no method of transmission over the Internet or electronic storage is 100% secure.
10. Contact Information
For further information about our company, our privacy practices, or to exercise your rights under this Privacy Policy, please visit our about page or contact us directly through our contact form.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Effective Date.” If significant changes are made, we will notify users via email or by displaying a prominent notice on our Site.
By using our website, you acknowledge that you have read and agree to this Privacy Policy.